When you return an item, any earned points from that purchase will be deducted from your rewards account accordingly.

When you return an item, any earned points from that purchase will be deducted from your rewards account accordingly.

I've returned some items. Can I keep the Detox Points earned from my purchase?

Yes, you can! Just be sure to drop us a note when you cancel so we can ensure your points are added back to your balance!
You may contact us at hello@thedetoxmarket.com!

Yes, you can! If your order was canceled online your voucher will be voided and the points will automatically be added back to your balance!If you&apos;ve purchased in-store be sure to drop us a note when you cancel so we can ensure your points are added back to your balance!You may contact us at&#xA0;<a href="mailto:hello@thedetoxmarket.com!" rel="undefined" target="_self">hello@thedetoxmarket.com for further assistance!</a>&#xA0;

I've canceled my order. Can I get my Detox Points reward back?

Our Canadian and US websites have separate rewards programs. Please note, points are non-transferable between territories.
 
Please see below for exclusions to our Detox Points program:

Detox Points cannot be combined with additional promotions or d

Our Canadian and US websites have separate rewards programs. Please note, points are non-transferable between territories.Please see below for exclusions to our Detox Points program:<ul><li style="font-size: 14px; color: rgb(0, 0, 0);">Detox Points cannot be combined with additional promotions or discounts.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">International orders are excluded from earning or redeeming points.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">The Detox Box is excluded from earning or redeeming points.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">Items purchased with a gift card will not qualify for Detox Points.</li></ul>

Can I use Detox Points in Canada and the US?

Yes! In-store, simply provide your email address to our friendly Detox Ambassador upon checking out to earn or redeem points in-store.
When checking out online, please be sure you are logged into your Detox Market account to earn points.
Not sure if

Yes! In-store, simply provide your email address to our friendly Detox Ambassador upon checking out to earn or redeem points in-store.When checking out online, please be sure you are logged into your Detox Market account to access your points. You may redeem a voucher of your choice or use the Detox Points slider at checkout!Not sure if you have an account? Contact us at <a href="mailto:hello@thedetoxmarket">hello@thedetoxmarket.com&#xA0;</a>and we will be happy to assist you!Please see below for exclusions to our Detox Points program:<ul><li style="font-size: 14px; color: rgb(0, 0, 0);">Detox Points cannot be combined with additional promotions or discounts.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">International orders are excluded from earning or redeeming points.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">The Detox Box is excluded from earning or redeeming points.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">Items purchased with a gift card will not qualify for Detox Points.</li></ul>

Can I use Detox Points online and in store?

You are able to convert your Detox Points into a reward voucher and apply it to your order at checkout as a discount code. You can only use one reward per transaction. There are 8 different redeemable voucher options: $5, $10, $15, $20, $25, $30, $40

You are able to convert your Detox Points into a reward voucher and apply it to your order at checkout as a discount code. You can only use one reward per transaction.There are 8 different redeemable voucher options: $5, $10, $15, $20, $25, $30, $40, $50. You will need to be logged into your account to access your Detox Points balance!Please note, you may only apply one Detox Points reward or discount code per order. In addition, discounts and rewards may not be combined. The maximum reward amount you may apply per order is $50.If you have any questions you are more than welcome to contact us for assistance at hello@thedetoxmarket.com!&#xA0;

How do I redeem my Detox Points?

Detox Points never expire.
Please see below for exclusions to our Detox Points program:

Detox Points cannot be combined with additional promotions or discounts.
International orders are excluded from earning or redeeming points.
The Detox Box is exc

Detox Points never expire!Please see below for exclusions to our Detox Points program:<ul><li style="font-size: 14px; color: rgb(0, 0, 0);">Detox Points cannot be combined with additional promotions or discounts.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">International orders are excluded from earning or redeeming points.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">The Detox Box is excluded from earning or redeeming points.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">Items purchased with a gift card will not qualify for Detox Points.</li></ul>&#xA0;

Do Detox Points expire?

Yes. Please see below for exclusions to our Detox Points program:

Yes. Please see below for exclusions to our Detox Points program:<ul><li style="font-size: 14px; color: rgb(0, 0, 0);">Detox Points cannot be combined with additional promotions or discounts.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">Detox Points cannot be used to purchase a gift card.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">International orders are excluded from earning or redeeming points.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">The Detox Box is excluded from earning or redeeming points.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">Items purchased using a gift card will not qualify for Detox Points.</li></ul>

Are there any exclusions to the Detox Points Program?

Detox Points are a great way to earn cashback on all your purchases at The Detox Market!Here&#x2019;s how it works: For every $1 spent you earn 1 point!*In addition to earning points for each purchase, there are plenty of other ways you can rack up more:1. Submit a product review! You will receive an email with a link for a product to review. Please note, our review system sends an email 14 days after the purchase. It will send review requests for the least reviewed products, so an email does not go out for all items. Each review submitted via email is worth 20 points! You cannot earn Detox Points for reviews submitted outside of an email request.2. Recycle your empties in-store! Earn 10 points per product!&#xA0;Please note that there is a limit of 10 products per store visit! To read more <a href="https://thedetoxmarket.gorgias.help/en-US/do-you-offer-a-recycling-program-144273" rel="noopener noreferrer" target="_blank">CLICK HERE</a>.3. Follow us on Instagram! Earn 10 points!4. Create an account! Earn 40 points!5. $10 Birthday Gift! Earn 200 points ($10 value) as a gift on your birthday!6. Refer a friend! Each time you refer a friend you both earn 200 points ($10 value) towards your next purchase!*Please see below for exclusions to our Detox Points program:<ul><li style="font-size: 14px; color: rgb(0, 0, 0);">Detox Points cannot be combined with additional promotions or discounts.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">International orders are excluded from earning or redeeming points.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">The Detox Box is excluded from earning or redeeming points.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">Items purchased with a gift card will not qualify for Detox Points.</li></ul>Learn more about our Detox Points program&#xA0;<a href="https://www.thedetoxmarket.com/pages/detox-points" rel="noopener noreferrer" target="_blank" title="Detox Points">HERE</a>.&#xA0;

How do I earn Detox Points?

The Detox Market

Detox Points Reward Program

Can I cancel my order before it ships?

Can I make changes to my order before it ships?

Order Adjustments & Cancellations

How do I report a damaged or manufacturing defective item?

Report An Issue

Orders