Do I have to pay for return shipping costs?Updated 5 months ago
Yes, a shipping label fee applies to all returns, based on item weight and location. Customers are responsible for the shipping costs.
If you choose to use your own return label, please provide us with the tracking number to waive the return label fee. Please contact our team at [email protected] to ensure we have your new tracking number on file.
The Detox Market will only pay for return shipping costs if a product arrives damaged or if the incorrect product was sent in your order. Otherwise, the customer is responsible for the shipping costs.
The Detox Market monitors return activity for abuse and reserves the right to limit returns or exchanges in all instances. Refunds and store credit will be issued according to our return policy.
If you have any questions please get in touch with our team directly at [email protected].